cnMaestro Subscriber application branding

Customize the cnMaestro Subscriber application with your company name, brand logo, and other details, such as support contact information and timings. This branding can be associated with individual subscriber service profiles.

To add brand details to the cnMaestro Subscriber application, complete the following steps:

  1. Navigate to the Manage Service Providers > Managed Subscribers > Subscriber Service Profiles tab.

  2. Click Subscriber App Branding.

  3. Click the add () icon.

    Configure the following parameters in the Subscriber App Branding window:

    Parameter

    Description

    Name

    Name of the application branding.

    Scope

    Specifies the availability of the subscriber across managed accounts.

    The following values are supported:

    • Base Infrastructure—Subscriber is available only for the global account. It is not shared with other managed accounts.

    • Shared—Subscriber is shared across all managed accounts. It can be mapped to devices in the managed account, but it cannot be modified. To modify the configuration, it must be copied into the managed account and then updated.

    • Managed Account—Subscriber is available only for that specific managed account.

    Note: Once the scope has been configured on a subscriber, it cannot be modified.

    Logo

    Brand logo that is displayed in the cnMaestro Subscriber application.

    Maximum size of the image supported is 1 MB.

    Only JPEG, JPG, PNG, and SVG file formats are supported.
    Support Email Email address of your customer support team to be displayed in the application.

    Support Phone Number

    Phone number of your customer support team to be displayed in the application.

    Support Hours

    Timings to contact the customer support team.

    • Select the Weekdays check box and configure the week days when the customer support team will be available. You can also configure the time from the time picker tool.

    • Select the Weekends check box, to configure the weekend days when the customer support team will be available. You can also configure the time from the time picker tool.

    You can preview your branding updates by scrolling through the images in the preview window on the right.

  4. Click Save.