cnMaestro Subscriber application branding

Customize the cnMaestro Subscriber mobile application with your company name, brand logo, and other details, such as support contact information and hours. This branding can be associated with individual subscriber service profiles.

To add brand details to the cnMaestro Subscriber application, complete the following steps:

  1. Navigate to the Manage Service Providers > Managed Subscribers > Subscriber Service Profiles tab.

    The Subscriber Service Profiles page appears.

  2. Click Subscriber App Branding.

  3. Click the add () icon.

    The Subscriber App Branding window appears. Configure the following parameters as described in Table 1.

    Table 1 Subscriber App Branding parameters

    Parameter

    Description

    Name

    Name of the application branding.

    Logo

    Brand logo displayed in the cnMaestro Subscriber application.

    Maximum size of the image supported is 1 MB.

    Only JPEG, JPG, PNG, and SVG file formats are supported.

    Support Email

    Email address for customer support team displayed in the application.

    Support Phone Number

    Phone number for customer support team displayed in the application.

    Support Hours

    Contact hours for the customer support team.

    • Select the Weekdays checkbox and configure the week days on when the customer support team is available. You can also configure the time using the time picker tool.

    • Select the Weekends checkbox and configure the weekend days on when the customer support team is available. You can also configure the time using the time picker tool.

    You can preview your branding updates by scrolling through the images in the preview window on the right.

  4. Click Save.